Experienced WordPress Support

Introducing: Expert WordPress Support

With over 20+ years of experience in hosting and WordPress, our team is here to help 24 hours a day.

The True Rocket.net Difference

Customers love Rocket.net because of our speed, but stay with us for our support!

Always Ready To Help

All the help you need at your fingertips!

Our industry leading WordPress Support team can be contacted at any time directly from your WordPress control panel. Whether you’re looking to create a ticket or chat live with a representative, we’re always just a few clicks away while managing your WordPress sites.

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Fanatical WordPress Support

Plugin issues? Optimization questions? WP-Admin loading slow? No problem! Our WordPress Support team is here to support your WordPress install no matter what the need is.

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Seasoned Support Team

Our team has worked at some of the largest hosting companies in the industry. We’ve seen WordPress and hosting at scale and are always happy to help.

Core Value

Industry Leading Support

Our core principal when starting Rocket.net was (and always will be) that support is a fundamental part of the product and experience.

Perhaps you’re here right now because your current WordPress hosting company hasn’t met your expectations when you needed help the most. You might have received a canned response with a link to some website, or maybe they didn’t respond at all. That’s not how we do business here, we treat all Rocket customers like they are our only customer!

Support is never a bolt-on or cost center. Our engineering level of support is something we take great pride in.

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Live Chat

Need help with your WordPress site? Get help now! Chat live with a WordPress expert.

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Email Support

On the go? No problem! Send us an email and we’ll have a WordPress expert on the case within minutes.

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Take a look at our self-service knowledgebase located right inside of our Control Panel.


Frequently Asked Questions

Yes! We will migrate all your WordPress sites to Rocket.net for FREE from any hosting provider. 95% of migrations will take under 12 hours and that’s for extremely large websites

Every plan at Rocket.net gives you 24/7/365 access to our amazing support team through Live Chat and our ticketing system. With response times in minutes not hours. All our support engineers are WordPress experts and ensure your problems are taken care of effectively.

Unfortunately no, we specialize in WordPress only.

You betcha! Our team of WordPress experts will help debug and fix your site as best as we possibly can. We typically draw the line at code changes, but we will even help communicate with the necessary parties to solve issues.

Ready for speed?

Once you’re ready for a test, we’ll be waiting on chat! Let us do a FREE test migration for you so you can see the difference yourself on a temporary URL, without updating any domain settings!