Avg. Chat Response
A finely-tuned CDN powered by our Enterprise Edge, no stingy PHP worker limitations, no hidden upsells, and an unwavering commitment to customer support are all reasons why you need to switch from Kinsta to Rocket.net
When it comes to comparing Rocket.net and Kinsta, according to our customers you’ll find Rocket.net to not only be easier to use, faster and more secure, but also backed by better customer service with no hidden fees/up-sells.
|Object Cache Pro
|Full Page Caching
|Real-time Malware Scanning
|WordPress Activity Logs
Kinsta has a new website design and claim many things, but what you say isn’t always what you do; they may promise the world, but be prepared for constant calls to upsell more expensive hosting and products when sales needs to hit their quota.
Kinsta claims to have support agents helping clients 24/7, but not according to their website.
At Rocket.net, we provide 24/7/365 support with an average response time of just 41 seconds… and yes even our CEO jumps in to help!
In almost every competitive analysis Kinsta publishes, they claim to be either 20%, 13%, 26%, or 29% faster than the competitor. It seems very farfetched that so many competitors would have such a common slowness compared to Kinsta.
In fact, in our testing we found quite the opposite. We actually found Rocket.net to be over 6x faster at 86ms TTFB compared to a 569ms TTFB according to SpeedVitals.
Over the years, we’ve migrated many WordPress sites off of Kinsta.
Read what the feedback has been directly from our customers on Twitter and Trustpilot.
I Think at the end people will know which one is best, I have migrated almost 20 people out of WP Engine and Kinsta to Rocket.net and they all are surprised with performance.
As a former Kinsta customer, Rocket is by far the better choice in my experience. Easily the best customer support I’ve ever had with nearly instant (helpful) response every time.
“Identification and removal of infected plugins and themes.”
That’s their main process for malware removal. Malware is in the plugins? Just remove the plugin.
All I can say is, we’ve removed malware from many Kinsta sites. Never once for Rocket.
We moved from Kinsta to Rocket yesterday and have to say that it is superior when it comes to speed and performance. We did lowered our TTFB 10x, it’s insane!
The support is also world class, can’t thank Ben on Rocket enough. Had we known that Rocket was this good earlier, we would have changed a long time ago.
It’s worth every penny, thank’s again Rocket!!
At Rocket.net, we take great pride in providing maximum customer success. We’ve been in the hosting industry for over twenty two years and have put years of effort into building an amazing platform.
The Rocket.net platform was launched behind an Enterprise Edge in 2020. We’ve spent years perfecting our Edge delivery, while competitors like Kinsta are just trying to figure it out.
Everything at Rocket.net is built API first and that same API is available to our customers. From automated cache busting, to recreating the entire Rocket.net portal, developers love our open platform.
Our team didn’t start in the marketing field. We’ve been in the hosting industry for over 20+ years! Our platform is comprised of true hosting veterans that have years of experience with WordPress and beyond.
Unlike our competitors, Rocket.net provides unlimited migrations at any time during the lifetime of your account, at no additional cost!
Hands down the best experience with the support team! They migrated my site for free from Kinsta within minutes. Not only that but the speed is crazy fast!
Recently, we migrated to Rocket.net and brought all of our client sites over. We’ve done this a few times before and Rocket.net was painless, seamless, and quick. Customer support is the best we’ve ever seen.
The fastest woocommerce site migration I have ever experienced. From starting the chat until they migrated my site (including the NS propagation) takes only 30 minutes. Highly recommended!
They got my sites quickly migrated onto their servers and saw an instant speed increase from the old host for half the price and no restrictive php worker limits. Support is world-class and all of the team are very helpful and knowledgeable.
Went for a 3 year plan and no regrets so far, the migration process was fast, easy and free. Pagespeed scores improved immediately and i absolutely love their customer support.
We set the highest standards for our customer support to ensure you have the best experience possible. Unlike our competitors, we always put ourselves in the customers shoes and ensure a very personable experience every time.
Avg. Chat Response
Avg. Ticket Response
Avg. Migration Time
Whether you value ease of use, speed, security, backups or having best in class support, we have you covered. A true all in one solution with no hidden upsells or fees which all customers love.